Q. Why do unwanted characters appear in my post, comment, or page?
If you copy text from Microsoft Word, Google Docs, or from an email and paste it into the Commons, you may sometimes see unwanted characters or odd formatting. There are a few things you can do to ensure that only your text (and none of the strange characters) appears in your post:
If you are posting to a space that gives you the choice between composing in Visual or Text modes, select the Text editor (at the top right of the text editor box). After pasting in the content you would like to add, you can switch back to Visual mode to modify the formatting.
If you do not see the Visual and Text tabs, you will need to convert the document to plain text before pasting it into the Commons. Entering text into a plain text editor will accomplish this task.
To do this in Microsoft Word, first save your original document. Then click File > Save As. Choose a new name for your file to differentiate it from the original. This step is very important. It prevents you from losing your original, formatted work. Once you have selected a new file name, change the selected file type from Word (.docx) to Plain Text (.txt) using the Format field. Open the new text file and copy and paste your work from there.
To do this in Google Docs, go to File , then Download and select Plain Text (.txt). Then open the document on your computer and copy and paste your work from there.
From an email or from any type of document, you can copy the text, open a plain text editor on your computer, and paste the text into the editor. Then copy the text and paste it into the Commons.